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Account Support
Account Support
28 articles in this collection
Written by
Carlos Escalante
I forgot my Client Area password
How to reset the password for the client area
Written by
Carlos Escalante
Updated over a week ago
How do I set up the Two-Factor Authentication for the customer area?
and how to disable it and solve issues about it.
Written by
Carlos Escalante
Updated over a week ago
How Do I update my Personal ID/Company Number?
Written by
Carlos Escalante
Updated over a week ago
My account is Suspended, what should I do?
Written by
Carlos Escalante
Updated over a week ago
How do I give permission for submitting support request on my behalf?
Written by
Carlos Escalante
Updated over a week ago
My plan seems to be "Terminated"
Written by
Carlos Escalante
Updated over a week ago
What's the difference between PayPal and PayPal Balance?
Written by
Carlos Escalante
Updated over a week ago
Support Platform Changes
Written by
Carlos Escalante
Updated over a week ago
How do I enable/update automatic payments with PayPal?
Written by
Carlos Escalante
Updated over a week ago
Why did you double bill or charge me the wrong amount?
Written by
Carlos Escalante
Updated over a week ago
How do I stop automatic charges at my customer account?
Written by
Carlos Escalante
Updated over a week ago
What is an AVS mismatch?
Written by
Carlos Escalante
Updated over a week ago
How to change my current Payment Method?
Written by
Carlos Escalante
Updated over a week ago
How do I update my billing address I have on file?
Written by
Carlos Escalante
Updated over a week ago
How do I enable automatic payments with my Credit Card?
This article will also work if you want to update the Credit Card details
Written by
Carlos Escalante
Updated over a week ago
I forgot my password
Written by
Carlos Escalante
Updated over a week ago
How do I check my current credit balance?
Written by
Carlos Escalante
Updated over a week ago
How do I get access to all the email messages that StableHost sent me?
Written by
Carlos Escalante
Updated over a week ago
How can I pay overdue invoices?
Written by
Carlos Escalante
Updated over a week ago
How do I change my client username / email address ?
Written by
Carlos Escalante
Updated over a week ago
How Do I Renew My Hosting?
Written by
Carlos Escalante
Updated over a week ago
How do I cancel my account?
Detailed instructions on how to cancel a plan on desktop computers.
Written by
Carlos Escalante
Updated over a week ago
How do I cancel my account from my mobile?
Detailed instructions on how to cancel a plan using a mobile.
Written by
Carlos Escalante
Updated over a week ago
Why does my account still show pending?
Written by
Carlos Escalante
Updated over a week ago
Why does my order say fraud?
Written by
Carlos Escalante
Updated over a week ago
How long does it take for my dedicated IP to be setup?
Written by
Carlos Escalante
Updated over a week ago
How long does it take to setup my account?
Written by
Carlos Escalante
Updated over a week ago
If I upgrade my package, does my coupon still get applied?
Written by
Carlos Escalante
Updated over a week ago