Account Support
32 articles
Written by Carlos Escalante

How do I upgrade my web hosting plan?

Written by Carlos Escalante. Updated over a week ago
Why the chat button is not available for me?

Written by Carlos Escalante. Updated over a week ago
How do I switch to Stripe to pay with my Credit/Debit Card?

Written by Carlos Escalante. Updated over a week ago
How do I update my Payment Method?
This guide will help you to keep your payment method up to date for future charges.
Written by Carlos Escalante. Updated over a week ago
I forgot my Client Area password
How to reset the password for the client area
Written by Carlos Escalante. Updated over a week ago
How do I set up the Two-Factor Authentication for the customer area?
and how to disable it and solve issues about it.
Written by Carlos Escalante. Updated over a week ago
How Do I update my Personal ID/Company Number?

Written by Carlos Escalante. Updated over a week ago
My account is Suspended, what should I do?

Written by Carlos Escalante. Updated over a week ago
How do I give permission for submitting support request on my behalf?

Written by Carlos Escalante. Updated over a week ago
My plan seems to be "Terminated"

Written by Carlos Escalante. Updated over a week ago
What's the difference between PayPal and PayPal Balance?

Written by Carlos Escalante. Updated over a week ago
Support Platform Changes

Written by Carlos Escalante. Updated over a week ago
How do I enable/update automatic payments with PayPal?

Written by Carlos Escalante. Updated over a week ago
Why did you double bill or charge me the wrong amount?

Written by Carlos Escalante. Updated over a week ago
How do I stop automatic charges at my customer account?

Written by Carlos Escalante. Updated over a week ago
What is an AVS mismatch?

Written by Carlos Escalante. Updated over a week ago
How do I update my Credit/Debit Card?

Written by Carlos Escalante. Updated over a week ago
How do I update my billing address I have on file?

Written by Carlos Escalante. Updated over a week ago
How do I enable automatic payments with my Credit Card?
This article will also work if you want to update the Credit Card details
Written by Carlos Escalante. Updated over a week ago
I forgot my cPanel Password

Written by Carlos Escalante. Updated over a week ago
How do I check my current credit balance?

Written by Carlos Escalante. Updated over a week ago
How do I get access to all the email messages that StableHost sent me?

Written by Carlos Escalante. Updated over a week ago
How can I pay overdue invoices?

Written by Carlos Escalante. Updated over a week ago
How do I change my client username / email address ?

Written by Carlos Escalante. Updated over a week ago
How Do I Renew My Hosting?

Written by Carlos Escalante. Updated over a week ago
How do I cancel my account?
Detailed instructions on how to cancel a plan on desktop computers.
Written by Carlos Escalante. Updated over a week ago
How do I cancel my account from my mobile?
Detailed instructions on how to cancel a plan using a mobile.
Written by Carlos Escalante. Updated over a week ago
Why does my account still show pending?

Written by Carlos Escalante. Updated over a week ago
Why does my order say fraud?

Written by Carlos Escalante. Updated over a week ago
How long does it take for my dedicated IP to be setup?

Written by Carlos Escalante. Updated over a week ago
How long does it take to setup my account?

Written by Carlos Escalante. Updated over a week ago
If I upgrade my package, does my coupon still get applied?

Written by Carlos Escalante. Updated over a week ago