All Collections
Account Support

How do I upgrade my web hosting plan?
How do I switch to Stripe to pay with my Credit/Debit Card?
Why the chat button is not available for me?
How do I update my Payment Method?
I forgot my Client Area password
How do I set up the Two-Factor Authentication for the customer area?
How Do I update my Personal ID/Company Number?
My account is Suspended, what should I do?
How do I give permission for submitting support request on my behalf?
My plan seems to be "Terminated"
What's the difference between PayPal and PayPal Balance?
Support Platform Changes
How do I enable/update automatic payments with PayPal?
Why did you double bill or charge me the wrong amount?
How do I stop automatic charges at my customer account?
What is an AVS mismatch?
How do I update my Credit/Debit Card?
How do I update my billing address I have on file?
How do I enable automatic payments with my Credit Card?
I forgot my cPanel Password
How do I check my current credit balance?
How do I get access to all the email messages that StableHost sent me?
How can I pay overdue invoices?
How do I change my client username / email address ?
How Do I Renew My Hosting?
How do I cancel my account?
How do I cancel my account from my mobile?
Why does my account still show pending?
Why does my order say fraud?
How long does it take for my dedicated IP to be setup?
How long does it take to setup my account?
If I upgrade my package, does my coupon still get applied?