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Why does my account still show pending?
Why does my account still show pending?
Carlos Escalante avatar
Written by Carlos Escalante
Updated over a year ago

We appreciate your trust in StableHost as your chosen hosting provider. Our commitment to ensuring a secure online environment extends to every aspect of our services, including the activation of your web hosting account. We'd like to take a moment to elaborate on our account verification process, emphasizing our dedication to maintaining the highest levels of security and reliability.

If you find that your web hosting account status is in a "Pending" state, rest assured that this is part of our stringent security measures. We take the verification process seriously to protect both you and our network. In most cases, this pending status occurs when we're waiting to verify some information. This step acts as a crucial layer of security, ensuring that only authorized individuals gain access to your account.

When you made your purchase, you should have received an email from us outlining the need for further information. This email serves as your initial communication, clearly explaining the verification process and the necessary steps involved. We understand the importance of transparency, and our communication aims to keep you informed at every stage.

Account verification is more than just a procedural step โ€“ it's a testament to our commitment to maintaining a secure hosting environment. By verifying your information, we ensure that only legitimate users gain access to our services, reducing the risk of unauthorized access and potential security breaches. Your online safety and the protection of your digital assets are our top priorities.

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