We offer a 45-day money back guarantee on new shared web hosting accounts, excluding domain registration fees and add-ons. If you are not satisfied with our service, please cancel your account within 45 days of signup via the billing control panel and contact us.

We offer a 7-day refund policy on VPS servers. This won't include any add-on or managed service fee.

This policy is valid for first-time accounts, if you have a second account this policy won't be valid for that one. 

Please read our Terms and Conditions for a full list of details and restrictions regarding our refund policy.