We offer a 45-day money back guarantee on new shared web hosting accounts, excluding domain registration fees and add-ons. If you are not satisfied with our service, please cancel your account within 45 days of signup via the billing control panel and contact us.
We do not offer any form of refunds on our VPS servers.
This policy is valid for first-time accounts, if you have a second account this policy won't be valid for that one.
Please read our Terms and Conditions for a full list of details and restrictions regarding our refund policy.