If your previous provider is using cPanel, we can transfer your entire account over to us for free. It will include all domains including content, MySQL databases, FTP and e-mail accounts.
If your previous provider is not using cPanel, we can transfer over one domain, free of charge. Manual transfers only include the contents of that website and the database associated with it. Settings such as e-mails, email accounts, FTP accounts and others are unable to be automatically transferred.
To start the migration process over, please contact our technical support department and include the logins of your previous hosting provider. Website transfers can take several hours, depending on how large the account is.
Our Free Migration service is valid once per plan purchased and it will be available during the initial 30 days of that plan.
For our Reseller Clients, plead read our Reseller Free Migration Service here.