Pre-Sales & General FAQ

Our SSL Certificates

Prices and Differences between the options available today

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Updated over a week ago

Hosting Prices

Prices for Shared, Reseller and VPS Plans

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Additional Services

We offer additional services besides web hosting plans, here are the fees involved.

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Support Scope Explanations

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Will you transfer my website from my previous provider?

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Updated over a week ago

What are the available Datacenter Locations?

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Updated over a week ago

What are your nameservers?

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Which payment methods do you accept?

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What is your average support response time?

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What is VIP and Priority support?

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Do you offer CloudFlare?

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Updated over a week ago

If I buy a reseller account, will you transfer all my accounts for me?

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Updated over a week ago

How can I test your server speeds?

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What control panel do you use?

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Updated over a week ago

Where is your office located?

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How long have you been in business?

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How many customers do you have?

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Updated over a week ago

What scripts can I install with softaculous?

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Do you block any ports?

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Updated over a week ago

Does Europe hosting cost more?

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Updated over a week ago

Do you offer a trial?

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Updated over a week ago

Do you offer non-unlimited hosting plans?

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Updated over a week ago

How do I unsubscribe from your marketing emails?

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Updated over a week ago

I have more pre-sales questions, how do I get a hold of you?

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Updated over a week ago

What web server does StableHost offer?

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Updated over a week ago

Web Hosting Resource Allocation

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Updated over a week ago

Do you offer dedicated IPs?

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Updated over a week ago

What OS do you use?

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Updated over a week ago

Do you offer SSH?

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Updated over a week ago

Do you offer IPv6?

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Updated over a week ago

Do you support NodeJS?

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Updated over a week ago

Do you run SSD caching or pure SSD servers?

Written by Carlos Escalante
Updated over a week ago

What is your PHP memory limits set at?

Written by Carlos Escalante
Updated over a week ago

Do you offer Let's Encrypt?

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Updated over a week ago

What PHP version do you run?

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Updated over a week ago

What MySQL and MariaDB version do you use?

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Updated over a week ago

What mailing list software do you use?

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Updated over a week ago

How many accounts do you put on a server?

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Updated over a week ago

What is your e-mail rate limit?

How many emails can I send per hour?

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Updated over a week ago

Support for mod_rewrite

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Updated over a week ago

What hardware do you use?

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Updated over a week ago

Do you support htaccess?

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Updated over a week ago

What is an inode?

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Updated over a week ago

What is a StableHost Cluster?

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Updated over a week ago

What is considered an Entry Process?

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Updated over a week ago

What is the difference between Shared vs Reseller?

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Updated over a week ago

What is a VPS?

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Updated over a week ago

Are your VPS's managed?

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Updated over a week ago

Do you use OpenVZ or Xen?

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Updated over a week ago

Is cPanel included on all VPS's?

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Updated over a week ago

Can I purchase cPanel without the management addon?

Written by Carlos Escalante
Updated over a week ago

What control panel do you use for your VPS platform?

Written by Carlos Escalante
Updated over a week ago

Do you backup my VPS?

Written by Carlos Escalante
Updated over a week ago