Pre-Sales & General FAQ

Our SSL Certificates

Prices and Differences between the options available today

Written by Carlos Escalante
Updated over a week ago

Services Pricing

Prices and Fees for Web Hosting, Reseller, VPS Plans and all the rest of our services

Written by Carlos Escalante
Updated over a week ago

Support Scope Explanations

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Updated over a week ago

Will you transfer my website from my previous provider?

Written by Carlos Escalante
Updated over a week ago

What are the available Datacenter Locations?

Written by Carlos Escalante
Updated over a week ago

What are your nameservers (DNS) ?

Written by Carlos Escalante
Updated over a week ago

Which payment methods do you accept?

Written by Carlos Escalante
Updated over a week ago

What is your average support response time?

Written by Carlos Escalante
Updated over a week ago

What is VIP and Priority support?

Written by Carlos Escalante
Updated over a week ago

Do you offer CloudFlare?

Written by Carlos Escalante
Updated over a week ago

If I buy a reseller account, will you transfer all my accounts for me?

Written by Carlos Escalante
Updated over a week ago

How can I test your server speeds?

Written by Carlos Escalante
Updated over a week ago

What control panel do you use?

Written by Carlos Escalante
Updated over a week ago

Where is your office located?

Written by Carlos Escalante
Updated over a week ago

How long have you been in business?

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Updated over a week ago

How many customers do you have?

Written by Carlos Escalante
Updated over a week ago

What scripts can I install with softaculous?

Written by Carlos Escalante
Updated over a week ago

Do you block any ports?

Written by Carlos Escalante
Updated over a week ago

Does Europe hosting cost more?

Written by Carlos Escalante
Updated over a week ago

Do you offer a trial?

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Updated over a week ago

Do you offer non-unlimited hosting plans?

Written by Carlos Escalante
Updated over a week ago

How do I unsubscribe from your marketing emails?

Written by Carlos Escalante
Updated over a week ago

I have more pre-sales questions, how do I get a hold of you?

Written by Carlos Escalante
Updated over a week ago

What are the differences between your web hosting plans?

Not sure what plan to choose? Read this article and it may help you making the decision.

Written by Carlos Escalante
Updated over a week ago

What web server does StableHost offer?

Written by Carlos Escalante
Updated over a week ago

Web Hosting Resource Allocation

Written by Carlos Escalante
Updated over a week ago

Do you offer dedicated IPs?

Written by Carlos Escalante
Updated over a week ago

What OS do you use?

Written by Carlos Escalante
Updated over a week ago

Do you offer SSH?

Written by Carlos Escalante
Updated over a week ago

Do you offer IPv6?

Written by Carlos Escalante
Updated over a week ago

Do you support NodeJS?

Written by Carlos Escalante
Updated over a week ago

Do you run SSD caching or pure SSD servers?

Written by Carlos Escalante
Updated over a week ago

What is your PHP memory limits set at?

Written by Carlos Escalante
Updated over a week ago

Do you offer Let's Encrypt?

Written by Carlos Escalante
Updated over a week ago

What PHP version do you run?

Written by Carlos Escalante
Updated over a week ago

What MySQL and MariaDB version do you use?

Written by Carlos Escalante
Updated over a week ago

What mailing list software do you use?

Written by Carlos Escalante
Updated over a week ago

How many accounts do you put on a server?

Written by Carlos Escalante
Updated over a week ago

What is your e-mail rate limit?

How many emails can I send per hour?

Written by Carlos Escalante
Updated over a week ago

Support for mod_rewrite

Written by Carlos Escalante
Updated over a week ago

What hardware do you use?

Written by Carlos Escalante
Updated over a week ago

Do you support htaccess?

Written by Carlos Escalante
Updated over a week ago

What is an inode?

Written by Carlos Escalante
Updated over a week ago

What is a StableHost Cluster?

Written by Carlos Escalante
Updated over a week ago

What is considered an Entry Process?

Written by Carlos Escalante
Updated over a week ago

What is the difference between Shared vs Reseller?

Written by Carlos Escalante
Updated over a week ago

What is a VPS?

Written by Carlos Escalante
Updated over a week ago

Are your VPS's managed?

Written by Carlos Escalante
Updated over a week ago

Do you use OpenVZ or Xen?

Written by Carlos Escalante
Updated over a week ago

Is cPanel included on all VPS's?

Written by Carlos Escalante
Updated over a week ago

Can I purchase cPanel without the management addon?

Written by Carlos Escalante
Updated over a week ago

What control panel do you use for your VPS platform?

Written by Carlos Escalante
Updated over a week ago

Do you backup my VPS?

Written by Carlos Escalante
Updated over a week ago