1. The first step is to log in to the cPanel account you wish to restore.
2. Once you get access, go to the search box and write "r1soft", you should get something like this:
3. Click on R1Soft Restore Backups and you'll be automatically redirected to your backup server.
Note: If you are not redirected in automatic, you'll be asked for a username and password, use the same as your cPanel account.
You'll have access to all the recovery points along with their date of creation and four buttons on the right side:
If you want to Recover files or folders:
(if you want to recover a database skip until step 10)
4. Find the date that is the best for you and click on the yellow folder on the right side:
5. You can now navigate all your home folder by double-clicking the folders:
6. Once you find the folder/file you want to get restored, select it on the left side and lastly click on Restore Selected:
7. You'll get a confirmation window, click Restore:
8. The restoration will start (go to the kitchen and take a coffee, it may take some time):
9. Once the Success message appears on the window, you've ended with the files restoration, close the window:
If you want to Recover a Database:
10. Click on the second icon on the right side:
11. Select Databases, this will pre-load all your list:
12. Once the pre-load ends (12.1), click on the red bullet (12.2),
13. Select one/multiple/all the databases you want to get restored and click Restore Selected:
14. The restoration will start (go to the kitchen and take a coffee, it may take some time):
15. Once the Success message appears on the window, you've ended with the database(s) restoration, close the window:
If you have trouble restoring your account, you can contact our Tech Support Team, and will do our best to help you out. Contact us here.