For security and performance reasons, we do not allow Remote MySQL on any of our shared hosting plans.
When MySQL is enabled for remote access, it has negative impacts on the server and its users, for example:
External brute force attacks.
Some customers might use our server as their main database server and point multiple external sites to our server.
If your database users were somehow compromised, external attackers will be able to access your database.
Just to name a few, we've worked with this for a long time and we've found this to be the best solution for most of the users.
If you really wanted a remote MySQL server, we would recommend a VPS.