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I forgot my cPanel Password
I forgot my cPanel Password
Carlos Escalante avatar
Written by Carlos Escalante
Updated over 3 years ago

If you need to change the password of your cPanel account, follow these steps:

  • Log in to the customer portal.

  • Once logged into the customer portal, click on Services and then My Services.


  • Modify the plan you want by clicking on the Active button on its right side.


  • Click on the ‘Change Password tab in the Actions box:

  • Input your new password.

  • Confirm your password.

  • Click on ‘Save Changes‘:

Important: The cPanel password must be 10 characters long and it must include at least two numbers, two uppercase letters, and two symbols ($,%,&,@,=)  otherwise it will fail. 

If you need to change the password of the customer portal (where you can view invoices, submit support tickets and order additional services) please click here.

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