Account Support
32 articles
Why the chat button is not available for me?
How do I switch to Stripe to pay with my Credit/Debit Card?
How do I upgrade my web hosting plan?
How do I update my Payment Method?
I forgot my Client Area password
How do I set up the Two-Factor Authentication for the customer area?
How do I update my personal ID (Company) number?
My account is Suspended, what should I do?
How do I give permission for submitting support request on my behalf?
My plan seems to be "Terminated"
How do I cancel my account from my mobile?
How do I enable/update automatic payments with PayPal?
Support Platform Changes
Why did you double bill or charge me the wrong amount?
What's the difference between PayPal and PayPal Balance?
What is an AVS mismatch?
How do I stop automatic charges for my hosting?
How do I update my Credit/Debit Card?
How do I update my billing address I have on file?
How do I enable automatic payments with my Credit Card?
I forgot my cPanel Password
How do I change my registered email address?
How can I pay overdue invoices?
How do I get access to all the email messages that StableHost sent me?
How do I check my current credit balance?
How do I renew my hosting package?
How do I cancel my account?
Why does my order say fraud?
Why does my account still show pending?
If I upgrade my package, does my coupon still get applied?
Do you offer dedicated IP and how long does it take to setup?
How long does it take to setup my account?