In order to create an email account, you can follow the next steps:
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Login to you cPanel account and navigate to "Email Accounts" and click on it.

Afterwards, click on "Create".

You will then be prompted to choose the domain name for which you will be setting up the email address, the email address itself and the password for that email account.

Input all of the information and hit "Create" and you should be good to go.

If however you still experience any issues, you can follow this video: https://www.youtube.com/watch?v=Qem3LdhRZCA